Saturday, April 8, 2017

Manhattan's Retail Space Problem

I have never, ever seen so much street level retail space vacant in Manhattan.  It’s been growing by leaps and bounds. And, these spaces are not in off the beaten- track locations – they’re in prime, 100% locations.  Why?

First, there’s the increasing stress on ‘bricks and mortar’ retail stores as Internet impact increases.  Second, historically many office building owners don’t really understand retail leasing.  They figure that if their rent for office space is going ‘sky high’, so should the retail space.  Not true.

Having been in the shopping center / mall industry for a number of years, and learning from my mentor Dick Steinberg, different types of retailers can afford to pay a certain percentage of their gross sales and still be profitable.

In some cases, retailers, seeking branding high-visibility (vs. the Mel Brooks classic, High Anxiety) in a Manhattan location have rented space.  Some took space too large for them – adding to an already heavy fixed overhead.  Some rented stores in Manhattan believing that they could generate astronomical sales – only to be sadly disappointed.

So, what happens now?  Many years ago, a consulting partner and I began using the term ‘Opportunity Income Lost.”  It relates to that rental income when a commercial space sits vacant for a month. Actually, it’s the same with a hotel room that doesn’t put a ‘head in a bed’ tonight – they’ve lost that revenue…forever.

When I worked in commercial real estate leasing, our goal was to get a store open for business as soon as possible after they signed the lease.  If there was some period of ‘free rent’, then it was all the more important to get them open so that the rent checks started coming in to us sooner rather than later.

While I'm not in retail leasing, I asked Victor Menkin, a long-time friend and one of the most successful (and classy) retail leasing agents in NYC, what’s going on. Here are Victor’s thoughts:

Well Steve, after an intro like that I’m tempted to just say hello to your readers and leave it at that before I say something to put a blemish on how you’ve profiled me, however I’ll give it a shot and thank you for the kind words.

In brief, there are a number of factors I can point to in order to understand what you’ve just described:

The Internet: No need to elaborate. It’s here to stay and the monster only keeps growing. Amazon’s piece of consumer’s spending is only getting bigger and won’t recede in the near future. Yes we can talk about retailers who are incorporating the Internet into their sales strategy but that is only stemming the tide on the slow down in the demand for bricks and mortar.

Synergy disintegration: When we New York retail real estate practitioners read about J.C. Penney and Sears closing many of their shopping center stores we get concerned but somehow seem to manage to pull out the “Yeah but that’s not NYC” card. But guess what, the same phenomena that infects a shopping center when an anchor leaves or shuts down occurs here in the Big Apple when a major store or a quality national tenant shuts down. It’s one thing for a Manhattan retailer to feed off the traffic generated by a major transportation hub or densely tenanted office area but when a “satellite” use takes a position near a major national retailer who goes out, that area loses significant traffic and value. Bebe is about to close all of their stores. Ralph Lauren just announced that they’re closing their flagship Fifth Avenue store as well as 50 of their stores around the country. Not good.

Escalating Manhattan housing costs: Apartment rental costs have continually risen through many areas of Manhattan, Brooklyn, Queens and now the Bronx. We are seeing redevelopment and new construction of residential real estate. The Millennials are flocking to these new areas for affordable housing. This in turn creates new opportunities for retailers and restaurants to feed off that new and growing residential population and secure spaces at lower costs than the historic tried and true Manhattan shopping districts command.

Operating expenses: Let’s remember that in addition to rent, NYC retailers have to absorb a portion of the real estate taxes on the property. Keeping the Big Apple running requires a lot of revenue, which is substantially generated by commercial property taxes so we continue to see retailers absorbing an increasing real estate tax obligation. Add to that the cost of labor to enable Manhattan retailer’s employees to live in one of the most expensive cities on earth and the retailer’s margins are further squeezed.

Over supply: There’s no denying that this country is over built with retail space and NYC is probably leading that statistic in per capita square footage. As the Internet pinches the demand for bricks and mortar in the face of an overbuilt supply…….BANG!  I just read this morning that retail bankruptcies are occurring at a higher rate than in the depression!!!

Sovereign Wealth Funds: Manhattan has reached a unique point in desirability for commercial property investments and has seen a rash of foreign capital flock to Manhattan commercial properties, which are seen as a safe haven for these funds. This money is apparently primarily concerned with long term safety and are willing to live with a compromised cash flow from the retail component of a mixed use building or a prime retail specific property and wait for the market to come back.

I could probably go on further describing the problems but don’t want to get your readers any more depressed and even though John Lennon wasn’t a retail real estate broker, I think his words are appropriate: -“There are no problems only solutions”.

There is some good news. There’s too much money at stake in the Manhattan commercial real estate market to allow the retail component’s revenue stream to be log jammed as it is and property owners are already making meaningful changes to adapt to the current conditions. Quality, creditworthy retailers who have adapted to omni-channel retailing and have successfully addressed the Millennial consumer lifestyles are now in stronger positions to leverage asking rents and landlord concessions and contributions beyond what we have seen in a while. Landlords are also looking for operators who offer an experience in their stores as much if not more than their merchandise. These types of retailers can repair what I’ve referred to as the “synergy disintegration” (copyright pending) by generating their own traffic as destinations.

We have seen downturns in the retail real estate cycle here many times over and we continue to not only survive but to come through it stronger. NYC is still THE place to be to make your bricks and mortar mark in retailing.

However, the really good news is that my first grandchild Joshua Reiss Menkin just turned 7 months! Thanks for the opportunity Steve.

EXTRA!
Am very glad I didn’t publish this column yesterday as this morning I found an interesting post on LinkedIn by Eli Braha about the state of retailing:

2017 – The year that retail died: In memorium…
  • J.C. Penney: closing 138 stores
  • Sears Holding: closing 108 Kmart and 42 Sears stores
  • Macy’s: closing 68 stores
  • Radio Shack: closing 187 stores
  • Abercrombie & Fitch: closing 60 stores
  • Guess: closing 60 stores
  • The Gap: closing 175 stores
  • Wet Seal: closing 171 stores
  • Crocs: closing 160 stores
  • The Limited: closing 250 stores
  • American Apparel: closing 110 stores


And here are some of the comments posted on LinkedIn about Eli’s article:

It is the natural evolution of retail. Many of those names are either out of date, expanded far too much

Thanks for the summary. The reality is Amazon has changed the way people shop, however retail malls need to become more of a destination and become more focused service and entertainment. Store design like office, housing, and other sectors, need to utilize space more efficiently.

I think the one thing about every store on the list is that they didn't create a unique buying experience--no compelling reason to walk in the store and rub shoulders with people you'll be fighting with for bargains. Brick and mortar is viable to the extent the 'buying experience' exists. Just an opinion from a guy who might walk in a store once per year.

The sector is going through a massive shift, but to say that retail is dead is slanted media and misleading. Let’s not ignore food concepts, athleisure and other service-oriented retail. 1 example. just in the last few yrs, Soulcycle has expanded to 70+ locations.

It says a lot about what retail can be sustainable in certain markets. Soulcycle at 35 bucks a ride can't work everywhere as an example.

Another retailer bites the dust! hhgregg said on Friday afternoon that the company was closing all 220 of its stores and going out of business entirely, the liquidation ends a 62-year run for the Indiana-based chain. There is really nothing unusual about this. Brands come and brands go.

A couple of more thoughts from me on this:
Observing retailing, from when the early chains went public, Wall Street has put pressure on retailers to open a certain number of stores a year (witness the proliferation – is there a stronger word? – of Starbucks).  Succumbing to that pressure, to keep their stock price (and stock options) viable, many chains simply over-expanded – big time.  This is not to suggest that we are not in the midst of a sea change in retailing only to suggest that what’s happening now has not totally been caused by Amazon, etc. and other online shopping ‘stores.’ 

As with many things that have been changing since Al Gore invented the Internet, it’ll be interesting to see if today’s trends and behavioral changes (dare I use the word Millennials?) will stick or possibly revert back to another more ‘human touch’ type of shopping. 


On The Road…
April 10: Asheville, NC to conduct a networking / personal brand / career coaching workshop for students in A-B Tech’s STEM (Science, Technology, Engineering, Math) Program.

April 24-27: London, UK to coach one of our clients preparing for their annual investor conference, attend the conference and provide feedback – What went well?  What didn’t go well? What to consider doing differently next time?



May 17 – 18:  Charlotte, NC to coach a client about to begin their first road show with institutional clients to raise capital

May 22: London, UK to conduct a Behavioral Presentation Coaching Workshop to a real estate private equity firm



June 22-23:  Asheville, NC to conduct a session at a client’s global real estate event.


 
Last Sunday at the North Carolina Arboretum - 5 minutes drive from my apartment!



Friday, March 24, 2017

Lorna Renee Silverman Felix - March 24, 1924

Today is the 93rd anniversary of my mother’s birthday.  Sadly, she died in June 1992 at the young age of 68. 
Lorna Felix was way ahead of her time.  She was an independent thinker and focused on breaking out of the stereotypes of women of her time. 
She smoked cigarettes from a young age – something I learned a lot of younger women did back then to show they could – rebels they were? (As Yoda might say!)
She was in the audience for at least one Frank Sinatra concert where the screaming and pandemonium resembled what to a later generation became de rigueur at any show of The Beatles.
I am the guardian of two of my mother’s diaries that she kept when she was in junior high school in Rego Park (Queens), New York (then, it was grades 7-9).  I’ve learned a lot about her, who she was, and what she was thinking from reading those diaries.  I haven’t thought for a minute that she would be embarrassed to know that I’ve read it – in a way, I think she’s glad that I got to know her from her writings as she and I have many similarities - we are not great at following the rules!
Maybe that’s why our relationship was strained.  We were too much alike.
Lorna grew up in a, for that time, middle-class family that wasn’t upper middle but definitely had some disposable income.  Her father, Herman Silverman, was a furrier and while they clearly were not wealthy, they did spend summers at hotel in New Jersey – away from ‘the city.’
My mother was determined.  She was going to make something of herself and not be relegated to remain a secretary, which is how she started her work career in an office in the Empire State Building.
When we moved to New Jersey, the day John Kennedy was assassinated, the world opened up for her.  She got a job working for a travel agent and, after a number of years she opened Felix Travel in Roseland, NJ.  My dad, Manney, and she were partners although my dad was a behind-the-scenes guy who worked there part-time (as you may know from this column, he was a professional property manager).
In looking back at family photos and movies (which I’m grateful my dad took) we appear to be have been a happy family.  Those are my recollections as well.  And, like I’ve learned, many men have difficulty with the relationship with their mothers - I am a case study in that.  It’s something I’ve worked at figuring out since first starting to see a ‘counselor’ in 1991 and I continue that journey.
The first obstacle I worked at getting over is that my mother was not who I wanted her to be.  That disappointed me and made me angry – especially after my sons were born and she wasn’t the ‘grandma’ that I would have liked her to be. 
After a number of years of estrangement, even though we lived near each other in New Jersey, I had a break-through:  I realized that she is who she is, not who I want her to be and that I had a choice: accept that or not. 
When the brain cancer that did her in first reared its ugly head on Thanksgiving weekend 1991, I’m so glad that I did the right thing and was there for her.  During that short time, between then and June 1992 when she died, I finally started accepting who she was.  The sad part is that we never had time to become friends – something I truly regret.
Lorna Felix was a character; a large personality; a loyal friend to her friends and an adventurer.  She travelled the world.  I’m sure that that’s where my passion for travel and seeing the world and meeting new people comes from.  When I got my drivers’ license at 17, I was allowed to borrow one of the family cars on the weekends.  Through summer camp, I had friends (some of them my first girlfriends) in Syracuse, NY and Montreal and on many weekends, I’d jump in the car on Friday after school and come home on Sunday evening.  My mother dubbed me ‘The Wandering Jew’ – which is a free-flowing plant.
My mother was the one that introduced the piano into my life.  She played a little and as soon as they could afford one, bought a console piano for our apartment.  That introduction to piano - even thought I wasn’t disciplined at all and never practiced and stopped lessons early – it couldn’t have become a more huge part of who I am.  For that introduction to piano I have always been and will always be eternally grateful - I can't imagine what my life would have been like without music. I know she was proud of me.
I’m sure my mother is looking down on society today and smiling at how women have become more prominent in the business world.  It’s been a long, slow journey and Lorna Felix, in her own not so quiet way, was there, at the forefront.  She never backed down.  She held her ground.  She was an entrepreneur.  She was an explorer.  She was a good mother. 
After she was diagnosed with brain cancer, my brother Jay and I asked my mothers’ doctor what would he do if it were his mother.  The options were:  try chemotherapy or let nature take its course.  The Dr. said that given what he’d seen of the good-intentioned families of cancer victims, who encouraged the patient to try to extend their lives and didn’t realize the agony that comes along with that, he’d let nature take it’s course.  And we did.
My mom died in June 1992.  As you can imagine, it was not easy to watch her deteriorate – valiantly fighting the cancer’s effect on her brain.  And, after she died, one of her closest friends, the mother of my best boyhood friend, told me, “Your mother knew you were there for her.”  Tears come to my eyes right now thinking about Judy saying that to me.  Of course, any good son would be there for his mom.  In our case, due to the strained relationship we had, I guess it wasn’t a given that I would handle myself like a ‘mensch.’  Had I not, I would never have forgiven myself.
Tonight, I’ll raise a glass to toast to the life of my mother and feel grateful that I inherited some of her genes. Thanks Mom!

Lorna Silverman - Atlantic Beach, NY 1946 (Age 22)

Tuesday, March 14, 2017

NAREIM Executive Officers Meeting / 3 Tips for Panel Moderators / 3 Tips for Real Estate Students / Ping Pong Anyone? / LIfe's too short...to hold a grudge

NAREIM Executive Officers Meeting

A couple of weeks ago I attended the National Association of Real Estate Investment Managers (NAREIM) semi-annual Executive Officers meeting in San Diego.  Thanks to NAREIM CEO Gunnar Branson for the invitation.  I want to share a few take aways from that meeting with you:

“Consolidation is not anything new.” (Both LP and GP)

“Manager consolidation is driven by the number of managers that investors want to manage.”

“We’re going to hit the proverbial again and things will fall apart.”

“We’ve added younger people to our investment committee for a different perspective.” 

“Succession planning is critical to the whole process.” More institutional LP’s are looking at an investment management firm’s succession planning as a key point in determining if they’ll invest (or continue to invest) with them.

“What clients want from you is the truth, the whole truth and nothing but the truth.”  During the last ‘downturn’ some investment managers did not come forth with the ‘bad news.’  Some of those firms are no longer around.  

“Niche investment strategies:  drivers more demographic than economically driven.”

I’ve written about these NAREIM Executive Officers meetings before.  What makes them special is the open dialogue amongst very senior people in the industry.  That’s partially due to the fact that, with the exception of an occasional ‘guest panelist’ in the form of an LP, the audience members are pretty much all on the same side of the tracks – everyone learns from each other.

3 tips for panel moderators 
1.  If there is someone on your panel who talks a lot and is monopolizing the conversation, don’t go back to that person again with a follow up question – they’ll just get more air time.
2.  Don’t refer to someone in the industry by their first name only.  Not everyone knows who you’re referring to and they likely won’t raise their hand and ask.  Use both first and last name – and company affiliation if appropriate.
3.  As a moderator, when an audience member rambles on too long, others in the audience get bored and tune out.  Moderators must manage both the panelists and the audience members.

3 tips for students seeking CRE internships and jobs

Over the years, I’ve talked with many university real estate students about careers in real estate and how it’s all about ‘connecting the dots.’  Statistics show that +/- 75% of jobs are landed through relationships (vs. submitting resume through a company’s website or a job posting site).  That statistic doesn’t surprise me one bit – except for one, all my jobs have been gotten through relationships.

Even though there’s some big snow falling today in parts of the U.S., the school year is winding down and students getting more and more focused on a summer internship or a full-time job.  Here are 3 tips that you may find useful:

1.  Think about your audience: When you reach out to an executive at a firm you’re interested in, think about how many emails / resumes that person receives every week.  Think about what can differentiate you from the others.  My recommendation:  be bold.  Don’t just say, “I’m Steve and I’d graduating from FDU’s MBS program in May and I’m looking for a job.”  That’s mundane.  How about something like this, “Hi Geof.  I’ve looked at your building (name the building) and I have some ideas about what I call ‘opportunity income’ lost.  Do you have some time next week for me to stop by and talk?”  Intriguing?  You bet.  You can also make believe you are a consultant to the company and get the other party interested with some thoughtful comment.  Bold?  Yes but may be worth considering.
2.  Use it before you lose it: When you graduate you’ve lost the opportunity to contact someone and say, “I’m in the BPC graduate real estate program and we’re working on a project.  Do you have some time next week for me to stop by and talk for about 15 minutes next week?” 
3.  Be the ball:  When you do get an audience, don’t simply ask if they have a position.  Talk about their business.  Do your homework on the company and on the individual you’ll be meeting with.  And, don’t forget to bring some good questions…everybody likes talking about themselves and, believe it or not, there are some egos out there in the industry.

Ping-Pong Anyone?

My good friend Karl Smith, now retired from years at Russell Investments and a serious world traveler, and I played our annual ping-pong match last week at the Wang Chen Table Tennis Club in Manhattan.  Okay, they and others may call it Table Tennis but I will always refer to it as Ping-Pong.  .  We had a lot of fun (I lost!) After the match, over dinner, an idea took shape.  How about holding a commercial real estate industry ping-pong tournament in NYC sometime in the Fall.  Would there be enough interest?  So, I thought I’d ask:  who of you would be interested?  Karl has a bunch of great ideas about how we could run it.  Let me know and if there’s enough excitement, we’ll do it!

Thinking about things

As you’ve read here and elsewhere, the industry has lost a bunch of influential people recently.  I’ve always enjoyed reading obituaries – not in a morbid way but I’ve found it’s a great way to get to know about someone’s life – to learn things about them that I didn’t know.

There’s an exercise in the book, “Type-A Behavior and Your Heart” that suggests you write your own obituary.  See how it sounds; How do you see yourself?  How would you like people to remember you?  It’s part of author Dr. Meyer Friedman’s philosophy of Things Worth Having vs. Things Worth Being

When I read this book, over the summer in 1986, during a time I was recovering from what ended up being a misdiagnosis of a mild heart attack, it changed my life.  As a Type-A person, that doesn’t mean I adhere to all the ‘rules’ all the time – I have to catch myself but, at least I am aware. 

Dr. Friedman’s ground-breaking book connects Type-A behavior with heart attacks.  In the spirit of those of our friends who have recently (or at any time) left us due to a heart attack, I offer these

3 questions to ask yourself in an honest self-assessment (there are a lot more in the book):
  • Do you suffer from 'Hurry Sickness' - living your life by a stopwatch, not a calendar?
  • Do you desperately strives to accomplish more and more things in less and less time?
  • Do you hurry the speech of others, not being able to inject what you have to say – or finish the sentences of other people?


Unless you establish new habits meant to supersede and replace my old ones, you will not free yourself from the Type-A illness.

And, remember: life is an unfinishedness – there’s most always tomorrow to get something done.

If you recognize yourself at all, read the book!
**
Life's too short to hold a grudge

Some of you who have been reading this column for a while know that from 1998 – 2008 I worked for Institutional Real Estate, Inc. (IREI).  During those years, Founder/CEO Geof Dohrmann and I were a great team – the company flourished and expanded.  In the summer of '08, as sometimes happens when two strong-willed people work closely together, we parted ways.  It was not under the most pleasant of circumstances and for a number of years we didn’t speak.

Over the past few years, we’ve seen each other at one industry event or another and have been cordial with each other.  A couple of weeks ago, I saw that Geof was a speaker at an conference I was attending.  I decided in advance that I was going to greet him as if it was just like the old days, that nothing had happened.  There must have been something in the air that morning because we reconnected, just like the good ol’ days - it was just time - and we both recognized it.

We admitted to each other that back in 2008, both of made mistakes – hey, these things happen.  And we also agreed that we really were a great team.  Working with Geof gave me a special opportunity, among other things, to launch this column.  It also gave me the change to learn from him and expand my horizons. For those opportunities I have always been grateful.  I don’t know if our interaction was necessarily ‘burying the hatchet’ but it was a monumental moment for us both.  Life’s too short to hold grudges…

On the Road…






April 10:  Career coaching workshop for students at A-B Tech, Asheville, NC

April 17 – 25:  New York City

May 1: Celebrating the 100th anniversary of the birth of my father, Manney Felix who died in 2009 at age 92 (probably eating a healthy portion of bananas and sour cream - one of his favorites)





June 25-27:  IMN Real Estate Opportunity and Private FundInvesting Forum, Newport, RI (I’ll be moderating my signature panel – “Woke up, got out of bed, dragged a comb across my head – A Day in the Life of an LP” (thanks to Steve Glener of IMN for the enhanced panel title!)

 
First 4-Grandkid Sleepover at Grandpa's (Note construction project on table)




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